Shipping Information
Orders are carefully prepared and shipped from Belgium.
Belgium
Orders within Belgium are shipped via DPD and delivered to a designated pickup point.
A flat shipping fee of €4.95 applies to all orders.
Free shipping on orders of two items or more
Europe
Orders within Europe are shipped via DPD or a comparable carrier, depending on the destination country.
Shipping costs are calculated at checkout based on the delivery location.
International
For destinations outside Europe, orders are shipped via an international courier service.
Shipping costs are calculated at checkout according to the destination and parcel weight.
Processing time
Orders are generally prepared and dispatched within 2–4 working days after confirmation of payment.
Delivery times
Delivery times vary depending on the destination country and the carrier used. Estimated delivery times are provided at checkout but remain indicative.
Customs and import duties
For orders shipped outside the European Union, customs duties or import taxes may apply depending on local regulations. These charges remain the responsibility of the recipient.
Risk and responsibility
Once an order has been handed over to the shipping carrier, responsibility for the delivery is transferred to the carrier. Soulika Studio cannot be held responsible for delays, loss or damage occurring during transport.
Uncollected parcels
If a parcel delivered to a pickup point is not collected within the time period specified by the carrier and is returned to Soulika Studio, the cost of reshipping may be charged to the customer.
Questions
For any questions regarding shipping or delivery, please contact us through the contact page.